Returns Policy
Last updated January 01, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our returns policy.
RETURNS
All returns must be confirmed with a member of our team within seven (7) days of the purchase date. All refunded courses must not have been started. All digital goods sales are final and do not qualify for a refund.
RETURNS PROCESS
To cancel a course, please email customer services at admin@fatedschronicles.com to obtain confirmation the course has no started.
REFUNDS
After confirming your course has not been started, we will process your refund. Please allow seven (7) days from confirmation to process your cancellation.Refunds may take 1-2 billing cycles to appear on your statment, dapending on your finance company. We will notify you by email when your return has been processed.
QUESTIONS
If you have any question concerning our returns policy, please contact us at:
Phone: +44 7903 278878
Email: admin@fatedschronicles.com